What is your gender?
How old are you?
65 or over
My choice to buy this product/service was a wise one
I have truly enjoyed this product/service
I would definitely use the product/service in the future
What aspect of the product / service were you most satisfied by?
What aspect of the product/service were you most disappointed by?
Overall, how satisfied were you with the product / service? (1- Very Unsatisfied, 2- Unsatisfied, 3- Neutral, 4- Satisfied, 5- Very Satisfied)
Based on your awareness of the product/service offered by other companies, how would you compare our product/service?
Would you recommend this product/service to a friend or colleague?
Comments (What can we do in the future to improve further etc)